Research firms, sociologists and pundits have created a cottage industry in recent years: analysing the attitudes and behaviours of the millennial generation (those born between 1980 and 1999), and giving advice to employers on how to accommodate them.
That’s not surprising, given that in 2015, generation Y (aged 20-35) reached a height of 13.8 Million people in the UK (Source: ONS 2015).
Two of the characteristics widely believed to define this generation will have a particular impact on how it shapes – and reshapes – the workplace of the near future. We take a look at those characteristics and an overlap between them that gives millennials the opportunity to remake their workplaces for the better.
Technology and the environment
The generation that began in 1981 is the first to grow up immersed in digital technology, from broadband to laptops, smartphones to social media. As a result, according to a PwC worldwide survey of recent college graduates, “Millennials have specific expectations about how technology is used in the workplace. Millennials expect the technologies that empower their personal lives to also drive communication in the workplace. 59 percent said that an employer’s provision of state-of-the-art technology was important to them when considering a job.”
For organisations that encourage or even provide the mobile devices and applications that younger workers expect, this is an opportunity to attract and retain the best and brightest among them. For other employers, who may be slow to embrace newer technologies or even require their workers to use outdated tools, there may be a mismatch between expectations and reality.
Another widely recognised characteristic of millennials is that they tend to be very aware of environmental issues, and interested in having an impact on the environment at the personal, community, and wider levels. As Leigh Stringer wrote in The Green Workplace, “Recent college graduates have embraced sustainable principles and believe that every aspect of their lives, including their job, should leave a minimal environmental footprint.”
Again, the expectations of this burgeoning population of workers pose a challenge to employers. According to a Society of Human Resource Management survey, 61 percent of employees whose organisation participated in environmentally friendly practices reported they are “very likely” or “likely” to stay with their current organisation because of these practices. But what of the workplaces where the entrenched ways of getting things done reflect inefficiency, waste, or unconcern for the environment?
An opportunity to effect change
In most workplaces, there is a readily available opportunity for millennial workers to apply their technological savvy and environmental concern, and help create a more-sustainable work environment. One area of focus could be office printing: a classic example of a “taken for granted” activity that nonetheless results in massive amounts of wasted materials (paper, toner, cartridges, superfluous hardware and more), unneeded storage, misused space, not to mention the impact on costs and productivity.
In part two of this series, we’ll provide specific examples of steps that anyone who cares about technology and the environment can take, to transform their office for the better. The techniques include:
- Using mobile devices for display
- Making the electronic version of a document the first option
- Challenging the routine of “when in doubt, print it out”
- Ensuring that printed documents go to the intended recipient