Managed print services (MPS): is it right for you?

With so much focus on the need to streamline business processes and reduce operating costs, organisations are increasingly turning to managed print services (MPS) to gain control of their document environment.
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Industry research shows that companies can realise cost savings of as much as 30% by transitioning to MPS. But what exactly is MPS and how do you know if your organisation can benefit from changes to the document infrastructure?

Today, understanding all the subtleties of MPS is a tricky proposition. There are probably as many different definitions of MPS as there are companies who claim to provide the service. Put simply, MPS involves the packaging of imaging hardware, supplies, software, service, and document-related solutions all under an umbrella contract that typically is measured against performance metrics. In its early stages, MPS was viewed simply as a means of managing an existing fleet of output devices under a single service contract.

Today, MPS involves much more than that. Indeed, it has evolved to include the ongoing optimisation of the printing environment and further improvements to complementary business processes. MPS is broadening in scope and complexity, putting greater emphasis on balancing print needs with increased demands around document workflow and content management.

Perhaps you have been tuning out all the noise surrounding MPS because you felt your printing environment was sound. Or, maybe you were unsure as to how managed print services could provide value for your organisation because your printing costs are minimal compared to other IT-related expenses. In either case, it is probably time to reconsider the benefits of MPS. Implemented effectively, MPS can drive cost savings in a number of ways by streamlining business processes, automating document workflow, and reducing the need for print.

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