The blogs
hands and fingers

  1. Map out and engage ALL your stakeholders including your medical secretaries and back-office support team Speech recognition rollouts are usually part of a broader healthcare efficiency strategy which will involve new service models and ways of working. Historic workflows involving clinicians, medical secretaries and other back-office resources should all be considered and reviewed […]

Be part of our research into the digital patient

  In this survey we’d like to find out how the emergence of the ‘digital patient*’ impacts on the administration and care delivery processes at your practice; looking at what technology investments you have made, or are planning to make, to meet their needs and what you think are the benefits – and any downsides […]

Speech recognition can ensure clinical data is recorded accurately and in a timely manner

  Patient online access Granting online access to medical records and care plans is one of the most effective ways to engage patients. The revamped www.nhs.uk now gives all of us the opportunity to: book or cancel appointments online with a GP or nurse order repeat prescriptions online view parts of the GP record, including […]

Male doctor pointing at different medical features

  The challenge for today´s pathologists ‘We’re working in an era where, worldwide, there is a shortage of qualified pathologists and in the UK we are also facing austerity’ challenged Dr Fred Mayall, Consultant Histopathologist at Taunton and Somerset NHS Foundation Trust when speaking to a group of NHS pathologists who had come together at […]

Applying the lessons of usability of office technology to accelerate the paperless NHS

The history of the paperless office Many years ago, when I worked as a salesperson at Xerox, we waxed lyrical about the vision of ‘the paperless office’ which Xerox was the first to prosthelytise back in the 80s. We also described to our clients how researchers at Xerox Parc were beavering away in the human factors […]