The blogs
trusting brand voice with customer experience

Today’s smartphones are powerful. I mean really powerful. They’re more powerful than some current laptops and PCs. Here’s what respected tech web site Anandech had to say about the iPhone XS and XS Max last year – “What is quite astonishing, is just how close Apple’s A11 and A12 [processors] are to current desktop CPUs.” […]

Open plan offices are the norm these days, yet for many of us they can be an uneasy place to work. People passing by can be a distraction, and people stopping for a chat can be even more of a distraction. There are unwritten rules of behavior in open plan offices which stop the distractions […]

It is quite amazing how much speech has come to be able to be used to control things in our everyday lives. Way back in the 1950s when it was first demonstrated that it was possible to say something to a machine and have that machine recognise what you said, it was hardly credible that […]

Speech recognition has its origins way before computers as we know them existed. Back in the 1880s Alexander Graham Bell invented a way to record speech onto wax cylinders. Others improved on the technique, moving through technologies like plastic and magnetic tape. When computers became sophisticated enough to include memory and processing capabilities, speech recognition […]

It was 1982 when Dragon Systems was founded by Dr Jim Baker and Dr Janet Baker. They produced voice recognition software that could turn spoken words into text that appeared on screen. It was a major achievement considering the limitations of computers at the time. For example, here are some things that indicate the state […]